Privacy Policy
Last updated: April 10, 2026
ComeThru LLC ("ComeThru," "we," "us," or "our") operates the ComeThru mobile application (the "App"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the App.
1. Information We Collect
Information You Provide
- Account Information: Phone number, display name, and profile photo.
- Content: Hangs (events) you create, messages you send in chat, photos and videos you upload to galleries, and comments you post.
- Contacts: If you grant permission, we access your device contacts to help you find friends on ComeThru. Contact data is used only for friend discovery and is not stored on our servers.
Information Collected Automatically
- Location Data: With your permission, we collect your device location to show nearby Hangs, calculate distances, and enable live location sharing during Hangs.
- Device Information: Device model, operating system, app version, and unique device identifiers for push notifications.
- Usage Data: How you interact with the App, including screens viewed and features used.
2. How We Use Your Information
- Provide, operate, and maintain the App
- Send push notifications about Hangs, friend requests, and messages
- Show you relevant Hangs based on your location and friend connections
- Enable chat, gallery sharing, and social features
- Moderate content and enforce community guidelines
- Improve the App and develop new features
- Respond to bug reports and support requests
3. Sharing Your Information
We do not sell your personal information. We may share information in the following situations:
- With Other Users: Your display name, profile photo, and Hangs are visible to your friends. Chat messages and gallery content are visible to Hang participants.
- Service Providers: We use third-party services including Firebase (Google) for authentication, data storage, and cloud functions; Expo for push notifications; and Google Maps for location services.
- Legal Requirements: We may disclose information if required by law, regulation, or legal process.
- Safety: We may disclose information to protect the safety, rights, or property of ComeThru, our users, or others.
4. Data Storage and Security
Your data is stored using Google Firebase infrastructure located in the United States. We implement reasonable security measures to protect your information, including encrypted data transmission and secure authentication. However, no method of electronic storage is 100% secure.
5. Data Retention
Hangs automatically expire within a maximum 10-day window. Chat messages and gallery content associated with expired Hangs may be retained for a limited period. Account information is retained as long as your account is active. You may request deletion of your account and associated data at any time.
6. Your Rights and Choices
- Location: You can disable location permissions through your device settings.
- Notifications: You can manage notification preferences within the App or disable them in device settings.
- Account Deletion: You may request deletion of your account by contacting us at support@comethruapp.com.
- Data Access: You may request a copy of your personal data by contacting us.
7. Children's Privacy
The App is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13, we will delete that information promptly.
8. California Privacy Rights
If you are a California resident, you have the right to request disclosure of information we collect, request deletion of your personal information, and opt out of the sale of your personal information (which we do not do). To exercise these rights, contact us at support@comethruapp.com.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes through the App or by other means. Your continued use of the App after changes are posted constitutes acceptance of the updated policy.
10. Contact Us
If you have questions about this Privacy Policy, contact us at:
ComeThru LLC
Email: support@comethruapp.com
California, United States