ComeThru

Terms of Service

Last updated: May 23, 2026

Plain-English summary: ComeThru is a beta app for organizing real-life meetups ("Hangs") with friends. You must be at least 16 to use it. We don't vet other users, so you meet them in person at your own risk. Don't post illegal, harassing, or harmful content. Disputes are resolved through individual arbitration (you can opt out within 30 days). Read the full Terms below — the summary is a courtesy, not a substitute.

Welcome to ComeThru. These Terms of Service ("Terms") are a binding agreement between you and ComeThru LLC ("ComeThru," "we," "us," or "our") and govern your access to and use of the ComeThru mobile application and any related websites, services, and features (collectively, the "Service"). By downloading, installing, accessing, or using the Service, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.

Section 18 contains a mandatory individual arbitration agreement and class action waiver that affects your legal rights. You may opt out within 30 days of first accepting these Terms — see Section 18 for instructions.

1. Acceptance & Eligibility

By creating an account or otherwise using the Service, you represent and warrant that:

If we determine that you do not meet the eligibility requirements, we may decline to create your account, suspend your access, or terminate your account. Users rejected at our age gate may be blocked from re-registering the same phone number or email for 90 days. If you believe you were rejected in error, contact support@comethruapp.com.

2. Beta Status & Changes to the Service

The Service is currently offered as a closed beta. You acknowledge and agree that:

3. Account Registration

To use most features of the Service, you must create an account. You agree to:

You may not (i) create more than one account for yourself, (ii) create an account on behalf of another person, (iii) share, sell, transfer, rent, or otherwise allow another person to access your account, or (iv) impersonate anyone. Usernames are claimed on a first-come basis. We may reclaim usernames that are dormant, that infringe a trademark, that impersonate a person or entity, or that otherwise violate these Terms.

4. Communications Consent (SMS, Push, Email)

SMS verification

By providing your phone number, you consent to receive SMS messages from us (sent via Firebase Authentication, operated by Google LLC) for the purposes of account verification, account security, and re-authentication. Message frequency depends on your use of the Service. Message and data rates may apply per your mobile carrier's plan. We do not control delivery; carrier delays, blocks, or charges are between you and your carrier. You may stop receiving verification SMS at any time by deleting your account, although you will no longer be able to sign in.

Push notifications

With your operating-system-level consent, we send push notifications about Hangs, RSVPs, invitations, chat activity, gallery uploads, friend requests, reminders, awards, and similar Service activity. You can manage which notifications you receive in the in-app Preferences screen (including a master "Pause All" toggle and per-category toggles) and can fully disable push notifications in your device settings.

Transactional email

We may send transactional email from noreply@comethruapp.com (delivered via SendGrid, a Twilio company) for account events, security notifications, content reports, bug reports, legal notices, and operational updates. We do not currently send marketing email; if we do in the future, we will provide an opt-out mechanism.

5. How ComeThru Works

ComeThru is a tool for organizing spontaneous, short-term meetups with friends. Key elements include:

The Service is a coordination tool. We are not a party to any plans you make, any meetup you attend, or any agreement between you and any other user.

6. In-Person Meetup Safety & Assumption of Risk

Read this carefully. ComeThru helps you plan to meet other people in real life. We do not vet, screen, or background-check users. Anyone you meet through ComeThru is a stranger until you decide otherwise — and you meet them at your own risk.

You acknowledge and agree that:

We recommend you:

7. User Content & License

"User Content" means any content you submit to or through the Service, including Hang titles, descriptions, locations, cover photos, chat messages, gallery photos and videos, comments, profile photo, banner choice, bio, username, display name, and any other content you make available.

Ownership

You retain ownership of your User Content. These Terms do not transfer any ownership rights.

License to ComeThru

By submitting User Content, you grant ComeThru a worldwide, non-exclusive, royalty-free, fully paid, sublicensable, and transferable license to host, store, reproduce, cache, distribute, transmit, modify (for technical reasons such as resizing or thumbnailing), display, perform, and otherwise use your User Content for the purposes of operating, providing, securing, moderating, improving, and promoting the Service. This license permits us to share your User Content with our service providers (e.g., Firebase, Google Cloud Vision for content moderation) and with other users in accordance with the visibility settings of the surface where you posted it.

Survival after account deletion

When you delete your account, we anonymize your User Content rather than removing it entirely. Specifically, hangs you created, chat messages you sent, gallery uploads you contributed, and comments you posted are retained for the benefit of co-attendees but are re-attributed to "Former member" with your identifying information removed. You grant us the license above on a perpetual basis as to that anonymized content. If you want gallery content deleted in its entirety, email support@comethruapp.com and we will use commercially reasonable efforts to remove it, subject to legal retention obligations.

Your representations

You represent and warrant that (i) you own all User Content you post or have the rights to grant the license above, (ii) your User Content does not violate any law or any third party's rights, and (iii) your User Content complies with these Terms.

Limits

The following per-file limits apply: 10 MB for images, 25 MB for videos (free tier), and 100 MB for videos (premium tier). We may change these limits at any time.

8. Prohibited Conduct

You agree not to (and not to attempt to or assist anyone else to):

Violations of this Section may result in removal of content, suspension or termination of your account, and (where appropriate) referral to law enforcement.

9. Content Moderation & Reporting

We rely on a combination of automated and human moderation:

We do not guarantee that all violating content will be detected or removed, or that any specific report will result in any specific action. False or abusive reports may themselves violate these Terms.

10. Blocking

You can block other users where supported in the app. Blocking is intended to hide content bidirectionally and to prevent the blocked user from initiating interactions with you. You agree not to circumvent a block (including by creating a new account or using another person's account) and acknowledge that blocking is not a substitute for contacting law enforcement in serious situations. Bans we impose on accounts are not appealable except by emailing support@comethruapp.com, and we may decline to reinstate any account at our discretion.

11. Premium Subscription (Reserved for Future Activation)

This Section governs paid subscriptions to the Service ("Premium") and will take effect on the date Premium becomes available for purchase. Premium is not currently offered. During the beta, all users receive Premium-tier features at no charge; that access may be discontinued at any time and does not constitute a paid subscription.

When Premium becomes available:

12. Intellectual Property of ComeThru

The Service, including the software, code, user interface, layout, the "ComeThru" name and wordmark, our logos, the ComeThru Brand Book color palette, fonts (including Caprasimo and Montserrat), graphics, and all other content we provide (other than User Content), are owned by ComeThru LLC or our licensors and are protected by U.S. and international intellectual property and other laws. We grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Service for personal, non-commercial purposes in accordance with these Terms. No other rights are granted. The Service incorporates open-source software components licensed under their respective licenses; nothing in these Terms restricts your rights under those open-source licenses.

Promotional or sharing assets generated by the Service may include ComeThru branding; you may use those assets for organic personal sharing, but not for commercial purposes or in any manner that suggests an endorsement, partnership, or affiliation that does not exist.

13. DMCA & Copyright

We respect intellectual property rights and respond to valid notices under the Digital Millennium Copyright Act (17 U.S.C. § 512). If you believe content on the Service infringes your copyright, send a notice to our designated agent containing all elements required by the DMCA, including:

Send DMCA notices to: support@comethruapp.com (subject line: "DMCA Notice"). We will, in appropriate circumstances and at our discretion, terminate the accounts of users who are repeat infringers. If you believe your content was removed in error, you may submit a counter-notice with the elements required by the DMCA to the same address.

14. Account Termination & Data Deletion

Termination by you

You can delete your account at any time from the in-app Profile screen. When you request deletion:

Termination by us

We may suspend or terminate your account, or restrict your access to all or part of the Service, at any time, with or without notice, for any reason, including (i) violation of these Terms, (ii) fraud or abuse, (iii) protection of the safety of users or third parties, (iv) compliance with legal process, or (v) discontinuation of the Service.

Survival

Sections 6 (Safety), 7 (User Content & License, to the extent applicable to anonymized content), 12 (IP), 15 (Disclaimers), 16 (Limitation of Liability), 17 (Indemnification), 18 (Disputes), 19 (Governing Law), and 22 (Miscellaneous) survive termination.

15. Disclaimers & "As Is" Service

TO THE FULLEST EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITH ALL FAULTS, AND WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. COMETHRU LLC AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, AND LICENSORS (COLLECTIVELY, THE "COMETHRU PARTIES") DISCLAIM ALL WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE.

WITHOUT LIMITING THE FOREGOING, THE COMETHRU PARTIES DO NOT WARRANT THAT (a) THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE; (b) ANY DEFECT WILL BE CORRECTED; (c) ANY CONTENT IS ACCURATE, RELIABLE, OR APPROPRIATE; OR (d) ANY OTHER USER IS HONEST, SAFE, OR FIT FOR YOU TO MEET. YOU ASSUME THE ENTIRE RISK OF YOUR USE OF THE SERVICE AND OF ANY IN-PERSON INTERACTIONS THAT RESULT FROM IT.

Some jurisdictions do not allow the exclusion of certain warranties; in those jurisdictions, the foregoing exclusions apply to the maximum extent permitted by law.

16. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL THE COMETHRU PARTIES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OF (OR INABILITY TO USE) THE SERVICE, ANY USER CONTENT, ANY CONDUCT OR CONTENT OF ANY OTHER USER OR THIRD PARTY, OR ANY HANG OR IN-PERSON MEETUP, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTE, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT THE COMETHRU PARTIES HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE.

TO THE FULLEST EXTENT PERMITTED BY LAW, THE COMETHRU PARTIES' TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (a) ONE HUNDRED U.S. DOLLARS ($100) OR (b) THE AMOUNTS YOU PAID TO COMETHRU IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

The COMETHRU PARTIES ARE NOT LIABLE FOR ACTS OR OMISSIONS OF OTHER USERS, FOR ANY HARM ARISING FROM IN-PERSON MEETUPS, OR FOR OUTAGES, CHANGES, OR FAILURES OF THIRD-PARTY SERVICES (INCLUDING FIREBASE, EXPO, APPLE, GOOGLE, SENDGRID, AND OTHERS).

Some jurisdictions do not allow the limitation or exclusion of liability for certain damages; in those jurisdictions, the foregoing limitations apply to the maximum extent permitted by law and the COMETHRU PARTIES' liability is limited to the smallest amount permitted by law.

17. Indemnification

To the fullest extent permitted by law, you will defend, indemnify, and hold harmless the ComeThru Parties from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) your User Content; (b) your use of the Service; (c) your breach of these Terms; (d) your violation of any law or any rights of any third party; or (e) your conduct at or in connection with any Hang or in-person meetup. We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which case you will cooperate with our defense.

18. Dispute Resolution — Arbitration & Class Action Waiver

Please read this Section carefully — it affects your legal rights. This Section requires you and ComeThru to resolve most disputes through individual arbitration instead of in court, and to waive the right to participate in a class action. You have 30 days from your first acceptance of these Terms to opt out — see "Opting Out" below.

Informal resolution first

Before filing a claim, you agree to try to resolve any dispute informally for at least 60 days. Send a written notice describing the dispute, your contact information, and the specific relief sought to support@comethruapp.com (subject line: "Notice of Dispute"). We will do the same for any claim we have against you.

Agreement to arbitrate

You and ComeThru agree that any dispute, claim, or controversy arising out of or relating to these Terms, the Service, your use of the Service, your account, any User Content, any Hang, or any in-person meetup ("Dispute") that is not resolved informally will be resolved by binding individual arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules (the "AAA Rules"), as modified by these Terms. The AAA Rules are available at www.adr.org. The arbitration will be conducted by a single arbitrator. The seat of arbitration is California, and the arbitrator may conduct hearings remotely.

You and ComeThru waive the right to a trial by jury and the right to have any Dispute heard in a court of general jurisdiction.

Class action waiver

You and ComeThru agree that each may bring claims against the other only on an individual basis. NEITHER PARTY MAY PARTICIPATE IN A CLASS, COLLECTIVE, OR REPRESENTATIVE ACTION, OR IN A CLASS, COLLECTIVE, OR REPRESENTATIVE ARBITRATION. The arbitrator may not consolidate claims of more than one person and may not preside over any form of class or representative proceeding.

Small-claims carve-out

Either party may bring an individual action in small-claims court for any Dispute within the scope of that court's jurisdiction, in lieu of arbitration.

Exceptions

Notwithstanding the agreement to arbitrate, either party may seek injunctive or other equitable relief in a court of competent jurisdiction to prevent actual or threatened infringement, misappropriation, or violation of intellectual-property rights.

Opting out

You may opt out of this arbitration agreement (including the class waiver) by sending a written notice to support@comethruapp.com within 30 days of your first acceptance of these Terms. The notice must include (i) your full name, (ii) the phone number and/or email associated with your account, and (iii) a clear statement that you want to opt out of arbitration. Opting out will not otherwise affect your relationship with ComeThru.

Fees

Arbitration fees are governed by the AAA Rules. To the extent the AAA Rules permit us to do so, ComeThru will pay the portion of the AAA filing, administrative, and arbitrator fees that exceeds the cost of filing a comparable claim in court, for claims totaling less than $10,000, unless the arbitrator determines that the claim was frivolous or brought for an improper purpose.

Time limit

To the extent permitted by law, any claim arising out of or related to these Terms or the Service must be brought within one (1) year after the cause of action accrues; otherwise, the claim is permanently barred.

Severability

If the class-action waiver is found to be unenforceable as to any particular claim or remedy, then that claim or remedy (and only that claim or remedy) will be severed from arbitration and brought in the courts identified in Section 19; all other claims will proceed in arbitration. If any other portion of this Section is found unenforceable, the remainder will be enforced to the fullest extent permitted by law.

19. Governing Law & Venue

These Terms and any Dispute are governed by the laws of the State of California, excluding its conflict-of-laws rules, and (where applicable) the Federal Arbitration Act. For any matter not subject to arbitration under Section 18 (including any action to enforce an arbitration award), exclusive jurisdiction and venue lie in the state and federal courts located in California, and you and ComeThru consent to the personal jurisdiction of those courts.

20. Apple App Store & Google Play Additional Terms

iOS users (Apple App Store)

If you accessed or downloaded the Service from the Apple App Store, you agree that: (a) these Terms are between you and ComeThru only, and not with Apple; (b) Apple has no obligation to provide maintenance or support for the Service; (c) in the event the Service fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any) for the Service to you, and to the maximum extent permitted by law, Apple will have no other warranty obligation; (d) Apple is not responsible for addressing any claims by you or any third party relating to the Service, including product liability, consumer protection, or intellectual-property claims; (e) you represent that you are not located in a U.S.-embargoed country and are not on any U.S. government list of prohibited or restricted parties; and (f) Apple and its subsidiaries are third-party beneficiaries of these Terms, and upon your acceptance, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary.

Android users (Google Play)

If you accessed or downloaded the Service from Google Play, your use is also subject to the Google Play Terms of Service. To the extent of any conflict between these Terms and the Google Play Terms as to the relationship between you and Google, the Google Play Terms control as to that relationship.

21. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will notify you through the Service, by email, or by other reasonable means at least seven (7) days before the changes take effect, except where a shorter period is required by law or by an urgent security or compliance need. The "Last updated" date at the top of these Terms reflects the most recent revision. Your continued use of the Service after the effective date constitutes acceptance of the updated Terms. If you do not agree, you must stop using the Service and delete your account.

22. Miscellaneous

Entire agreement. These Terms, together with the Privacy Policy and any additional terms incorporated by reference, are the entire agreement between you and ComeThru regarding the Service and supersede all prior agreements.

Severability. If any provision of these Terms is held unenforceable, the remaining provisions will remain in full force and effect.

No waiver. Our failure to enforce any provision is not a waiver of our right to do so later.

Assignment. You may not assign or transfer these Terms or your rights under them without our prior written consent. We may assign these Terms in connection with a merger, acquisition, reorganization, sale of assets, or by operation of law.

No third-party beneficiaries. Except as expressly stated in Section 20 with respect to Apple, there are no third-party beneficiaries to these Terms.

Notices. We may provide notices to you through the Service, by email, or by push notification. You may provide notices to us at support@comethruapp.com.

Force majeure. Neither party is liable for failures or delays due to causes beyond its reasonable control, including acts of God, natural disasters, war, terrorism, civil unrest, labor disputes, governmental actions, internet or telecommunications failures, and pandemic.

23. Contact

Questions about these Terms? Contact us at:

ComeThru LLC
Email: support@comethruapp.com
California, United States